Terms and conditions:
1. Hala Kuwait Services are provided by National Aviation Service (NAS) which is the service provider that is contracted by Jazeera Airways. Jazeera Airways accepts no responsibility and the Passenger releases Jazeera Airways from any liability for the consequences of any delay or for any loss suffered by the Passenger as a result of the actions of Hala Kuwait Services and/or any third parties, including without limitation, the Customs, Security or Immigration authorities at Kuwait International Airport.
2. Hala Kuwait Services can be booked online. On making online reservation, email is automatically generated to Hala Kuwait desk. Within 1 hour of receiving your request, confirmation email will be sent to you from Hala system. Service is not guaranteed, if verification of travel details is incomplete or incorrect. Hala Kuwait Services accepts no liability and/or claims due incorrect information from passenger and representative making reservation on behalf of the customer.
3. For queries and further information, passengers are kindly requested to contact Hala Kuwait Services directly on the following numbers: + 965 24372304 / 24372305 / 24372484 / 1842842
4. Hala Kuwait Services are non-transferable and non-refundable. Services are delivered based on flight number and date of booking. For any change in flight time and date of travel, you are requested to inform Hala Kuwait Services at least 3 hours in advance
5. Hala Kuwait accepts no responsibility and the Passenger releases Hala Kuwait Services from any liability for the consequences of any delay or for any loss suffered by the Passenger as a result of the actions of Hala Kuwait Services and/or any third parties, including without limitation, the Customs or Immigration authorities at Kuwait International Airport
6. The Passenger agrees that the Passenger alone is responsible for ensuring compliance with all Government requirements upon entry to and exit from Kuwait International Airport and that all other required documents are in order and that any conditions to which such documents are subject are complied with. The Passenger releases Hala Kuwait Services from any liability whatsoever arising as a result of the Passenger failing to comply with this condition.
7. The Services are provided only at Kuwait International Airport upon arrival or departure. These terms and conditions will be construed in accordance with the laws of The State of Kuwait.